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Terms & Conditions

Copyright, Trademarks, and User License

Unless otherwise indicated, the Site and all content therein, including, without limitation, the Eagle Specialty Coffee logo and all text and designs, graphics, pictures, information, data, and files and the selection and arrangement thereof (collectively, “Site Materials”) are the property of Eagle Specialty Coffee or Eagle Specialty Coffee Holdings or its licensors and are protected by U.S. and international copyright laws. 

Other trademarks, service marks, graphics and logos used in connection with the Site are the trademarks or registered trademarks of their respective owners (collectively “Third Party Marks”). 

The Eagle Specialty Coffee Marks (company name, logo or any other marks) and Third-Party Marks may not be copied, imitated, or used, in whole or in part, without the prior written permission of Eagle Specialty Coffee or the applicable trademark holder.

The Site and the Content are protected by either copyright, trademark, patent, trade secret, international treaties, state and federal laws, or other proprietary rights and may only be used as authorized by Eagle Specialty Coffee or the owner of the Content. All rights not expressly granted are reserved.

Any use of the Site in any manner, including, without limitation, such as resale, transfer, modification or distribution of the Site or text, pictures, music, video, data, hyperlinks, displays, and other content associated with the Site is prohibited.


Information and Site Content

We take every precaution when adding new items to our website using information directly from our manufacturers and suppliers. We present this information to you as accurately as we can, although errors and omissions do occur from time to time. If you see any discrepancies, potentially incorrect information or have any other questions about products we offer, please contact customer service via email or call us.

It is our goal to provide you with the best information about foodservice equipment and supplies available on the Internet and we want to correct any missing or erroneous information as quickly as possible.


Typographical and Image Errors

We make every effort to provide you with the most up-to-date and accurate information on the products we sell. We work closely with the manufacturers of our products to obtain this information, however, there are cases where obtaining an exact description or photo of the product is impossible. When purchasing an item, please make sure to read the description as well as look at the image before committing to the purchase. We reserve the right to refuse or cancel any order for any reason.


Prices are subject to change without notification. If a price differs from the website total you will be contacted to confirm.


All pictures shown on our website are the best available at the time the item is added to our website and may not accurately reflect product updates or features. Pictures may also contain optional accessories which must be purchased separately. In cases where an accurate image was not found, we use a representative or a place holder image.


Products and services may on occasion have limited or no availability due to your geographical location, an item being discontinued by the manufacturer, or an item being on backorder due to increased demand. We try to fulfill every order in a timely manner and will work with you to replace or substitute items that are unavailable. Please note that nothing on this site constitutes a guarantee that Eagle Specialty Coffee will supply goods or services.



We accept all major credit cards including Visa, MasterCard, American Express, and Discover. 

We have multiple options for financing your new restaurant equipment. Please contact us directly for these options.


Occasionally coupon codes are offered to further discount merchandise. Coupon codes will have an expiration date and will only be honored on orders placed while the coupon is valid. They cannot be used in conjunction with other offers. Coupon codes that are not valid will not be accepted at checkout. Coupons from 3rd parties are invalid.


Sales Tax

Laws regarding the collection of sales tax vary by location and undergo frequent change in content as well as interpretation by governmental agencies. Eagle Specialty Coffee, any parent companies and/or subsidiaries will always make every effort to fully comply with the law and governmental regulations. It is our understanding that customers, whether business or individual, bear the responsibility of reporting purchases that are shipped across state lines and to pay the state and any applicable local sales taxes as per their local laws and regulations. Eagle Specialty Coffee Holdings is registered in and conducts business within the state of Florida, and therefore collects sales tax for orders billed or shipped within the state of Florida. Organizations with current and valid sales tax exemptions may request an exemption for sales tax collection by speaking with customer service and providing a copy of required documentation. Sales tax laws and regulations apply to all businesses and individuals within the United States.

Some products are shipped direct from the manufacturer to the customer by Eagle Specialty Coffee. Some manufacturers' sales agreements require that sales tax be collected on any products they ship direct to the customer in certain states.

Eagle Specialty Coffee does not make tax law or set sales tax collection requirements of our suppliers. Sales tax for shipments within the state of Florida should show sales tax on the automatically generated invoice. Sales tax for shipments outside the state of Florida will not show on the automatically generated invoice, but will be collected if required.


Disclaimer and Limitation of Liability

Except as otherwise provided in the standard terms of sale that govern the sale of each product on this site, this site, the products offered for sale on it and the transactions conducted through it are provided by us on an "as is" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site (and on the webpages to which that webpage links). To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy and system integration. This site may include inaccuracies, mistakes or typographical errors. We do not warrant that the content will be uninterrupted or error free.

To the maximum extent permitted by law, we will not be liable for any damages of any kind arising from the use of this site, including, but not limited to indirect, incidental, punitive, exemplary, special or consequential damages. To the maximum extent permitted by applicable law, our total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to us during the month immediately preceding the act allegedly giving rise to our liability.